Privacy Policy

Introduction

SATScroll, Inc. ("SATScroll," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SAT preparation application and website.

Important Notice for Parents and Guardians: SATScroll is designed for high school students preparing for the SAT. Many of our users are under 18 years of age. We take special care to protect the privacy of minors and comply with applicable laws including the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).

Information We Collect

Information You Provide

• Account Information: Name, email address, and optional phone number when you sign up or request information
• Educational Information: Grade level, school name, and SAT preparation goals
• App Usage Data: Practice test scores, progress data, and learning preferences
• Communications: Messages you send to our support team

Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers
• Usage Analytics: Pages visited, features used, time spent in the app, and interaction patterns
• Technical Data: IP address (anonymized), browser type, and referring URLs
• Performance Data: App performance metrics and error logs

Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics 4)
• Preference Cookies: Remember your settings and choices

You can manage your cookie preferences through our Privacy Choices page or your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our SAT preparation services
• Personalize your learning experience and track your progress
• Respond to your inquiries and provide customer support
• Send you educational content, updates, and promotional materials (with your consent)
• Analyze usage patterns to improve our app and content
• Ensure the security and integrity of our services
• Comply with legal obligations

How We Share Your Information

We do not sell personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business:

• Email Services: SendGrid and Mailchimp for email communications
• Customer Relationship Management: HubSpot and Salesforce for managing user relationships
• Analytics: Google Analytics for understanding usage patterns
• Hosting: Cloud infrastructure providers for hosting our services

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If SATScroll is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your personal information becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

All Users

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

California Residents (CCPA/CPRA)

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed and to whom
• Right to say no to the sale of personal information (we do not sell personal information)
• Right to request deletion of personal information
• Right to equal service and price, even if you exercise your privacy rights

To exercise your rights, visit our Privacy Choices page or contact us at support@satscroll.com.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you request deletion of your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top
• Sending you an email notification for significant changes